How can we help you today?

SoftNET has top-level teams of telecommunication specialists in all countries where we have a local office. They are Cisco certified and organized according to world standards. That provides minimal response time as well as guarantees response quality and intervention of our support team 24/7/365.

Key contacts

Call us with any questions or concerns about your service or any other aspect of what we do. We’ll be happy to speak with you.

All you need is one contact for all issues.

+86 21 6045 2659

info@softnet.com.hk

How can we help you today?

Pricing or Service Availability Info

If you’re interested in purhasing our services or if you have questions about service availability, pricing or specs, SoftNET’s experts are just a phone call or email away.

Phone: +86 21 6045 2659
Email: sales@softnet.eu

Information we will need to serve you better:

Your name
Organization name
Location

How can we help you today?

Technical Support

Phone: +86 21 6045 2659 0 (service available 24/7/365)
Email: support@softnet.eu

Information we will need to serve you better:

Your name, company and telephone number
A brief description of the problem you’re experiencing
The address or location where service is affected

What will happen next:

The technician will diagnose the problem and tell you when you can expect service to be restored.

How can we help you today?

Help with My Bill

Get answers to billing or invoice-related questions.

Phone: +86 21 6045 2659 (Monday to Friday, 8.00 - 16.00)
Email: info@softnet.eu

Information we will need to serve you better:

Your name, organization name and main telephone number
Invoice number

How can we help you today?

Key contacts

How can we help you today?

Pricing or Service Availability Info

How can we help you today?

Technical Support

How can we help you today?

Help with My Bill

Key contacts

Pricing or Service Availability Info

Technical Support

Help with My Bill

SoftNET

Ltd.

Information for

Voice Services

Data Services

Company